Delivery/Shipping Policy
Free shipping for over $180, $15 postage for under $180. Average delivery days will be 3 days up to a maximum of 5 days. If you still have not received your purchase within this time frame, please contact us URGENTLY.
Refund/Returns Policy
Faulty or Defective Products
If the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping.
Product Exchange (personal reasons)
To be eligible for product exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You need to pay your own shipping costs for returning your item under this circumstances.
To complete your return, send us an email to info@schubertestatewine.com with the receipt or proof of purchase.
Shipping
To return your product, you should mail your product to 26 Kensington Road, Rose Park SA 5067.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
The Residence - House Manual
Welcome to your home-away-from-home in Marananga.
While you're here be a local. Our neighbourhood is full of hidden treasures and some of Barossa's finest gems. Below you'll find all the house information, important safety information as well as some local recommendations.

The Basics
WIFI
Network Name: Schubert Cellar Door
Password: schubert
CHECK-OUT
Check out is by 10am. Unless otherwise arranged.
Prior to leaving please ensure the back door is locked from the inside, all lights, appliances, aircon/heating etc are turned off.
WINE ROOM
Wander next door to our Wine Room for your complimentary wine tasting, or find your favourite spot to enjoy a glass or bottle of wine whilst soaking up the atmosphere.
Check our website for current opening times.
VINEYARDS
Enjoy the views, but please do not walk through our vineyards.
We ask you to help protect the vines that make our wines special: please do not enter vineyards. Your shoes, clothing and vehicles can pick up and spread pests and diseases.
BBQ
Provided around in the back courtyard for you to enjoy. Please turn off the gas and wipe down after use (BBQ wipes located underneath the kitchen sink)
Picnic Rugs, cushions and lawn games are stored in outdoor storage box around the side of the house under the veranda.
Important Contact Information
Emergency Services - 000
Healthdirect (24 hour health advice) - 1800 022 222
Supermarkets
Barossa Fresh
1 Murray Street, Nuriootpa
Open 7 days 8am - 8pm
Foodland Tanunda
119 Murray St, Tanunda SA 5352
(08) 8563 0550
Open 7days 7am - 8pm
Pharmacies
The Barossa Pharmacist in The Mall
(08) 8562 1550
1 Murray Street, Nuriootpa
Open Mon - Fri 8:30am - 6pm, Saturday 9am - 2pm. Closed Sundays
The Barossa Pharmacist in The Main Street
(08) 8562 2193
37 Murray St, Nuriootpa SA 5355
Open Mon - Fri 9am - 5pm, Closed Saturdays & Sundays
Transport
Uber is operational within the Barossa, however it's recommended that you pre-book rides in advance as there are limited drivers in the region and 'book now' rides can be hard to come by!
Wine Not Chauffeurs (tours and point to point) - 0475 716 447
Barossa Taxis - 0411 150 850

Wine Fridge
Located in the study is The Residence Wine Fridge. You are welcome to purchase wines and beers from the here to enjoy during your stay, or to take home.
We’ve stocked it with a collection of Schubert Estate current releases and some special museum release wines that you might enjoy. As a guest you received 10% off all Schubert Estate and Hare's Chase wines.
We’ve also included some local beers from Rehn Bier, Reislings from Reisling Freak and some Pol Rogers Champagne. All available for regular retail cost.
Wines purchased from our collection can be paid for by scanning the QR code on the fridge or clicking the button below.

Send Wines Home
You’ll need some wine when you get home...
Guests of The Residence receive 10% off Schubert Estate and Hare’s Chase wine purchases. You can purchase wines from the Wine Room next door to take or send, or order through our website using the code: RESIDENCE10 to apply your discount.
Wines can be shipped anywhere in Australia, free shipping on orders over $180, or $20 flat rate.

Explore
You have found yourself in a very special part of the Barossa Valley. With so many choice of things to do, places to go, wineries, restaurants, shops and experiences a little local knowledge can go a long way.
Here are a few or our favourites.
Marananga School
257 Seppeltsfield Road
Just around the corner the old school has been given a new lease of life. Now home to a collection of local food, wine, creativity and community including:
Canteen: Brunch / Coffee / Wine / Retail
Staguni: Mediterranean-inspired, award-winning restaurant led by renowned chef Clare Falzon
New Wave Wines : Barossa Valley cellar-door collective and wine bar representing innovative wines from small, independent producers.
Barossa Gin Lab: Gin workshops by Elli Beer.
Goldie and The Earth : Pottery Studio and Workshops.
The Hidden Flower Farm: Flower farmer, florist. Wholesale and Retail
Barossa Farmer’s Markets
Offering extensive range of local vegetables, fruit, meats and bread plus delicious oils, preserves, pastries, dumplings, cakes, sweet treats, coffee, and local specialties.
Open every Saturday 7:30am - 11:30am
Angaston Rd & Stockwell Rd, Angaston.
Maggie Beer’s Farm Shop
An icon of the Barossa, stop for coffee and cake or a glass of wine and shop for Maggie Beer produce.
Ope 7days 10am - 4:30pm
50 Pheasant Farm Road - off Samuel Road Nuriootpa.
Wonderground:
Immersive contemporary art gallery and cellar door.
Open Friday - Sunday 11am - 4pm
130 Heinze Road Seppeltsfield
Barossa Bike Hire
Hire a bike or e-bike to explore the neighbourhood, or book in to a guided tour. Bikes can be delivered and picked up from Schubert Estate (excluding Saturdays).
Open 6 days (closed Tuesdays) 9am - 5pm
barossabikehire.com
Barossa Helicopters
Take to the sky for and explore the Barossa Valley in style. Helicopter flights and tours can be organised to pick up and drop off at Schubert Estate.
barossahelicopters.com.au
Barossa Taste Sensations
Bespoke, personalised chauffeur driven tours.
barossatastesensations.com

Wineries
Welcome to Barossa’s premium red wine neighbourhood - ‘the casino strip’ as locals call it. We’re surrounded by some of the best wineries in the Valley, so there’s no need to wander too far afield to immerse yourself in wine country.
Torbreck Vintners
348 Roennfeldt Road, Marananga, South Australia
10:00am – 5:00pm, 7 days
Two Hands Wines
273 Neldner Road, Marananga SA 5355
11am to 5pm, 7 days. Brutus Wine Bar is Fri, Sat & Sun 1.30 – 6.30pm.
Hentley Farm Cellar Door
Gerald Roberts Rd, Seppeltsfield SA 5355
7 days a week, 10.00am – 5.00pm
Greenock Creek Wines
450 Seppeltsfield Rd, Marananga SA 5355
7 days a week 11am - 5pm
Izway Wines
923 Seppeltsfield Road, Seppeltsfield, SA 5355
Thursday to Sunday 11:00am to 5:00pm

Eat Out
We are spoilt for choice for incredible food and beautiful places to enjoy it. From cafes and bakeries, to country pubs and fine dining, prepare to discover Barossan generosity and hospitality.
Staguni
Marananga School, 457 Seppeltsfield Road, Marananga.
Recently awarded Gourmet Traveller’s ‘Restaurant of the Year’ Staguni is inspired by European eateries and the different ways in which communities eat around the world,
FermentAsian
90 Murray Street, Tanunda.
Modern Asian cuisine with a focus on local organic produces.
Vintners Bar & Grill
752 Stockwell Rd, Angaston
Nestled amongst vineyards, with alfresco & formal dining options, a favourite destination for both locals and out-of-town guests.
The Greenock
2 Murray Street, Greenock
A great country pub, showcasing amazing local produce. Great food served with local beer and wine.
Ember Pizza
18-28 Tanunda Road, Nooriopta
A arelaxed restaurant serving up authentic Neapolitan style pizzas cooked in a traditional Italian wood oven - perfect for lunch or dinner.
The heart of the Barossa Valley is on your doorstep.
Enjoy your stay in The Residence at Schubert Estate.
